CHANGE AND RETURNS POLICY
- Replacement and return are the guaranteed right of all our customers, and this includes all the products we offer in our store.
- All products displayed on our store are subject to the exchange and return policy according to the terms and conditions stated on this page.
- Products may be returned or exchanged if they are in the same condition as when purchased and packaged in their original packaging.
Return and exchange within one (7) day of purchase.
- Please contact us via the Contact Us page or via our telephone numbers to request a return or replacement.
- Please photograph the product and send it, specifying the city, address and order number to be replaced by another product in the event that the product is corrupted or has a specific defect, or is not operated in accordance with what has been agreed.
- The amount will be refunded in full to the customer in the event that the product received is completely different from the product description on the product page of our website.
- We are not responsible for any expectations of the customer's use of the products that we have not mentioned on the product page of our website.
- 30% discount or a value of at least 50 dirhams if the customer does not want the product and has no defects or problems mentioned.
Translated with DeepL.com (free version)
- All products displayed on our store are subject to the exchange and return policy according to the terms and conditions stated on this page.
- Products may be returned or exchanged if they are in the same condition as when purchased and packaged in their original packaging.
Return and exchange within one (7) day of purchase.
- Please contact us via the Contact Us page or via our telephone numbers to request a return or replacement.
- Please photograph the product and send it, specifying the city, address and order number to be replaced by another product in the event that the product is corrupted or has a specific defect, or is not operated in accordance with what has been agreed.
- The amount will be refunded in full to the customer in the event that the product received is completely different from the product description on the product page of our website.
- We are not responsible for any expectations of the customer's use of the products that we have not mentioned on the product page of our website.
- 30% discount or a value of at least 50 dirhams if the customer does not want the product and has no defects or problems mentioned.
Translated with DeepL.com (free version)